Support

Write to us

info@bunnyhop.fun — for bugs, questions, refunds, or telling us the app got something wrong. There is a person at the other end and no ticket system. We answer what we can, and don’t promise a response time.

Please don’t send a recording or a transcript unless we ask for one. Offhand is built so that your notes never reach us, and emailing one undoes that for the sake of a bug report. Describing it is enough to start.

Email
info@bunnyhop.fun
Account to reset
None
Requires
iPhone 15 Pro

Things worth checking first

§1

Your notes, and removing them

§2

Everything Offhand holds is on your phone. Deleting a note removes it and its audio; deleting the app removes everything at once. There is no account to close and no copy anywhere else — which also means we cannot recover anything for you. Recordings stay on the phone until you delete them; Keep recordings for in Settings can age them out after 1 week, 30 days or 1 year instead. The transcript is kept either way.

The privacy policy sets out exactly what is stored and for how long. The terms of service cover the rest.

Postal mail, if it ever matters: BunnyHop, LLC, c/o Legalinc Corporate Services Inc., 131 Continental Dr, Suite 305, Newark, DE 19713, USA.