The agreement for using Offhand

This is a legal agreement solely between you and Offhand AI, LLC. It is not with Apple. Offhand AI, LLC alone is responsible for Offhand, Offhand Cloud and everything in them. These terms do not conflict with Apple’s Media Services Terms and Conditions, and where they appear to, Apple’s terms govern your relationship with Apple.

Apple has no obligation to provide any maintenance or support for Offhand. Sections 2, 6, 8, 9, 10, 11 and 12 exist because Apple requires every app on the App Store to carry terms of at least that effect. What they say of Apple concerns the Licensed Application; the Mac app is downloaded from offhandapp.com rather than the App Store, and Offhand Cloud is our own service.

Subject to these terms and, for the Licensed Application, to Apple’s Usage Rules, we grant you a personal, non-transferable, non-exclusive licence to install and use Offhand on any Apple-branded device you own or control. Devices in your Family Sharing group may use the Licensed Application under the same licence. Offhand Cloud is a service rather than software you install, and you may use it while your account is open, under section 5.

Offhand is licensed to you, not sold. We keep all rights we do not expressly grant here, including every intellectual property right in the app, Offhand Cloud, their name, and their icon.

You may not sell, rent, sub-license, or redistribute the app; reverse-engineer, decompile or disassemble it except to the extent that law expressly permits despite this restriction; remove any proprietary notice from it; or use it to build a competing product.

What you say and what Offhand makes of it is yours. Your recordings, transcripts and tasks are your content. We claim no licence over them and no rights in them — except the limited licence Offhand Cloud needs to hold a copy for you, which exists only if you sign in to it and is set out in section 5.

The iPhone app needs an iPhone 15 Pro or newer. It uses Apple Intelligence, which requires an A17 Pro chip. That is a separate requirement from iOS 26. On an iPhone 14 or a standard iPhone 15 the app installs, records, transcribes, and files each note as a single task with the timing it named — but it does not split a note into several tasks, label them, or answer questions with suggestions. The Mac app needs an Apple silicon Mac running macOS 26.

Offhand listens in one language at a time, chosen by you from English, Spanish and Brazilian Portuguese. It does not detect the language for you and it does not hear a second one.

Offhand Cloud needs a network connection, and an Apple or Google account to sign in with.

These are stated here, rather than only in the App Store listing, because they decide whether the app can do anything for you at all. Apple’s refund process applies if you find otherwise; see section 7.

The apps need no account. Without Offhand Cloud they make no network requests of their own, apart from iCloud sync if you turn it on, which uses your own iCloud account and reaches nothing of ours, and the Mac app’s update check, which asks you before it looks. Without Offhand Cloud we receive nothing from you, so there is nothing for us to disclose, sell, lose, or be compelled to hand over.

What the apps store, for how long, what Offhand Cloud holds if you sign in, and the optional features that hand anything to another app or to your own iCloud are set out in the privacy policy, which forms part of these terms.

Because your list lives on your devices, keeping it is up to you. If you delete the app, lose the device, or delete a note, we cannot recover any of it — not as a policy, but because no copy was ever made anywhere we could reach. Offhand Cloud does not change that. It holds a copy for the agents you connect, not a backup: a device’s copy leaves the server when that device signs out, and the copy of a device that stops uploading goes as the privacy policy describes. If no device of yours uploads, the tasks your agents keep there are the only copy: download them before you delete the account. Recordings are kept on the device until you delete them, unless you set an age limit in Settings.

Signing in. Offhand Cloud is optional, and off until you sign in with Apple or Google, at offhandapp.com or in the app’s Offhand Cloud settings. You must be 13 or older to make an Offhand Cloud account. You are responsible for what happens under your account, including what the agents you connect do there, and for keeping the Apple or Google account you sign in with secure.

What you give us to hold, and the licence that needs. What you upload stays yours. You grant Offhand AI, LLC a worldwide, non-exclusive, royalty-free licence to store, copy and transmit it only to run Offhand Cloud for you: to keep the copy, to show it to the agents you connect, to keep the files they leave with a task and hand them to the agents you connect, to hand what they add, report or plan to your devices, to keep a goal’s board the same on each of your Macs, and to send the recordings you choose to the transcription provider. The licence ends for anything that leaves the server — when you delete it, sign out on the device that uploaded it, or delete the account.

Agents you connect. An agent is another company’s service, under that company’s terms. You choose which agents to connect and what each may do, and you can disconnect any of them on your account page at offhandapp.com/account. What an agent may do is what you allow on the page where you connect it, and the privacy policy describes each: read your list, add a task you ask it for — for itself or for another agent you connected — say where a task stands, leave a file with a task, and hand a task another agent gave it back to that agent or on to another agent you connected. We are not responsible for what an agent does with what it reads or with what you allow it to change, and what an agent says, or a file it leaves, is its own, not ours — we do not open or check files: Offhand shows who said it, and which agent ticked a task off.

Using it fairly. You agree not to use Offhand Cloud to reach anyone else’s account or data; to probe, scan or test its security without our written permission; to overload it or get around a limit it sets; to upload anything unlawful or anything you have no right to upload; or to sell or share access to it. We set limits — on how much an account uploads, how often it and its agents may ask, and how much audio Cloud transcription takes in a day — and may change them.

Cloud transcription is part of Offhand Pro, with a free try-out on a few recordings, and has a daily allowance. It sends a recording you finish through offhandapp.com to the provider named in Settings and in the privacy policy, and we may change the provider; when we do, the privacy policy changes first. A recording it does not transcribe keeps your device’s own transcript.

Availability, and ending it. Offhand Cloud is new. It may be unavailable at times, and we may change it, suspend it, or stop offering it. If we stop offering it, we will tell you at least 30 days before, by email and in the app, so you have time to download your data. Because your list lives on your devices, Offhand Cloud stopping takes nothing from them. A list only your agents keep lives on offhandapp.com, so download it within those 30 days. You can delete your account at any time with Delete Account, on your account page at offhandapp.com/account or in the app’s Offhand Cloud settings, which deletes everything uploaded to it, and an account nobody has used for a year is deleted on its own, as the privacy policy describes. We may suspend or close an account that breaks these terms. Unless the law or an attack on the service does not allow it, we will email you first, with the reason and time to download your data.

We alone are responsible for any maintenance and support for Offhand and Offhand Cloud. Apple has no obligation to provide either. Support is at offhandapp.com/support, and by email at support@offhandapp.com. We answer what we can, and do not promise a response time.

We may change, suspend or discontinue any part of Offhand, and we may stop distributing it entirely. Updates to the Licensed Application are delivered through the App Store, and updates to the Mac app through its own update check, which asks you before it first looks. Both are covered by these terms unless an update comes with its own.

Offhand is free to download, and the app works without paying for it. Speaking, the Action Button, the day screen, your notes and search are not gated. The Mac app is free. An Offhand Cloud account, uploading your list, and connecting agents are free.

Offhand Pro is an optional subscription, offered monthly or yearly, with a free trial on the yearly plan. It unlocks the Home Screen and Lock Screen widgets and the Control Centre control, the two optional switches described in the privacy policy — Show in Calendar and iCloud Sync — a second transcription pass over each recording, and, with Offhand Cloud, Cloud transcription. The price is shown before anything is charged — in your own currency on the upgrade page inside the iPhone app, or on the payment page on the web for the Mac.

On the iPhone, a subscription is sold through the App Store and billed by Apple to your Apple Account under Apple’s terms. It renews automatically unless you cancel at least 24 hours before the current period ends, and you can see, change or cancel it in your Apple Account settings. Refunds for anything bought through the App Store are handled by Apple under Apple’s refund policy — we cannot issue them ourselves. When Apple refunds a purchase, the Pro it gave ends at once.

On the Mac, where the app offers it, Offhand Pro is bought for your Offhand Cloud account, where it turns on Cloud transcription. On an iPhone signed in to the same account it is Pro there too, and you manage it on the Mac, not in the iPhone’s Apple Account. It is sold on the web by Link, Stripe’s service, as the merchant of record: Link charges you, handles the tax and answers payment questions, under its own terms; the receipt comes by email from Link, and your card statement names Link. A first subscription on an account starts with a free week. It renews automatically until you cancel, which you can do at any time from Manage Subscription in the Mac app’s Settings; a cancelled subscription runs to the end of the period paid for, then stops. Pro lasts while the subscription is paid for or in its free week: if a renewal cannot be charged, Pro stops until it is. An account that already has Pro through one store cannot buy it again through the other. Deleting your Offhand Cloud account cancels a subscription bought on the Mac at once, and the rest of the period is not refunded. Refund requests go to Link, which refunds an eligible request automatically. A refund of the current period’s payment ends that subscription, and Pro, at once.

If Pro ends, nothing is deleted. Syncing stops, Cloud transcription stops, and the paid surfaces close. Every task, note and recording stays on the device, the copy already in your iCloud stays where it is, and an Offhand Cloud account stays open.

You agree not to use Offhand to break the law, and not to record anyone where recording them without their knowledge would be unlawful where you are. Offhand records through your device’s microphone when you ask it to; what you point it at is your responsibility.

You also agree not to interfere with the app’s operation, attempt to defeat any technical restriction in it, or use it in a way that would expose us to legal liability. Section 5 says what using Offhand Cloud fairly means.

Offhand mishears people, and it misses tasks. It is a piece of speech software and there is no version of it that will not. Do not rely on it alone for anything whose loss would matter — medication, legal deadlines, appointments you cannot miss. Check what it saved; the app shows you what it heard for exactly this reason. An agent’s report is only what that agent said.

In the event the Licensed Application fails to conform to any warranty that applies despite the above, you may notify Apple, and Apple will refund the purchase price of the app to you if you paid one. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs or expenses attributable to a failure to conform to a warranty are our responsibility, not Apple’s.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of the above may not apply to you. Nothing here limits any right you have as a consumer that cannot be limited by agreement.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so this may not apply to you in full. Nothing here excludes liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be excluded.

Claims about the app go to us, not Apple. Offhand AI, LLC — not Apple — is responsible for addressing any claim you or a third party makes relating to Offhand or your possession and use of it, including product liability, any claim that the app fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or privacy law.

If a third party claims that Offhand, or your possession and use of it, infringes their intellectual property rights, Offhand AI, LLC — not Apple — is solely responsible for investigating, defending, settling and discharging that claim.

You represent that you are not located in a country subject to a U.S. Government embargo or designated by the U.S. Government as a “terrorist supporting” country, and that you are not listed on any U.S. Government list of prohibited or restricted parties. You agree to comply with all applicable export and re-export control laws when using Offhand and Offhand Cloud.

You must comply with any applicable third-party terms when using Offhand — your wireless carrier’s agreement, for instance, and Apple’s own terms for iOS and the App Store. With Offhand Cloud, that includes the terms of Apple or Google for the account you sign in with, and of each agent you connect.

Apple and its subsidiaries are third-party beneficiaries of these terms. On your acceptance of them, Apple has the right — and is deemed to have accepted the right — to enforce these terms against you as a third-party beneficiary.

You end this agreement by deleting Offhand from your devices and, if you made one, deleting your Offhand Cloud account. Without Offhand Cloud there is no account to close and nothing to cancel.

This licence ends automatically if you breach these terms. Sections 9, 10, 11 and 15 survive the end of it, however it ends.

We may change these terms. When we do, the date at the top of this page changes, and any change that meaningfully affects what you may do or what we owe you will also appear in the app’s release notes rather than left to be noticed. Continuing to use Offhand after a change means you accept it. The current version is always the one on this page. A correction, or a clearer way of saying something, that changes nothing between us is made with a new date and nothing more.

These terms are governed by the laws of the State of California, USA, without regard to its conflict-of-law rules, except where the mandatory consumer-protection law of the country you live in says otherwise. If any provision is held unenforceable, the rest stays in force.

These terms and the privacy policy are the entire agreement between you and us about Offhand and Offhand Cloud.

Offhand: Voice To Do & Notes and Offhand Cloud are made, published and run by:

Offhand AI, LLC
c/o Legalinc Corporate Services Inc.
131 Continental Dr, Suite 305
Newark, DE 19713, USA

Questions about these terms, about the app, about Offhand Cloud, or about anything on this site: support@offhandapp.com.